Reward Program FAQ'S
How do I create an IGD Rewards account online to track my reward points?
1. Go to https://rewards.islandgrocerydepot.com/s/1000-1054/register
2. Fill in the fields, and check required boxes.
3. Create Account.
How do I login to my Rewards account online?
Go to https://rewards.islandgrocerydepot.com/s/1000-1054/login and login with your username and password.
Do I need Wi-Fi or data to access my Rewards online account?
Yes, internet and/or data is required.
Is the app required to join?
No it's optional.
What if I don't have a mobile phone or email?
A mobile number or email is required to sign up.
Do my points rollover to other Island Grocery Depot locations?
Yes, your points are combined for all earnings at both our Kahului and Lahaina Stores. Please review Terms and Conditions for further information.
Is my Rewards account accepted at all Island Grocery Depot locations?
Yes, shop local at both our stores and save!
Do my points expire?
Yes, points expire after 2 years.
What types of purchases will earn you points?
All purchases earn you points except for beer, wine & liquor. Taxes are also excluded.
Every $1 spent is equivalent to 1 point earned.
How do I reset my password?
Go to...
Can I update my email address that is used in my Rewards account?
Yes. Go to...
When can I redeem my points?
Point redemption begins at a minimum of 500 points, You can keep accumulating points until you are ready to use them.
If I have any questions or issues how do I get help?
Ask for an IGD store supervisor or contact us:
• Call our stores: Kahului: (808) 877-1138 or Lahaina: (808)866-5020
• Email - info@islandgrocerydepot.com
• Online - www.islandgrocerydepot.com/contact