Island Grocery Depot Rewards FAQs
How do I create an account?
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Go to rewards.islandgrocerydepot.com.
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On desktop, select Register from the top-right corner
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On mobile, select Register from the menu
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Enter your first name, last name, email address, phone number, and password.
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Select Create Account.
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Check your email for a verification code.
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Enter the code to finish creating your account.
Once your account is created, you can sign in anytime to check your points balance, view your receipts, and access your account information.
Is the app required to join?
No it's optional.
Do I need a phone number or email to sign up?
Yes, a phone number and email is required to sign up.
Do my points rollover to other Island Grocery Depot locations?
Yes, your points are combined for all earnings at both our Kahului and Lahaina Stores. Please review Terms and Conditions for further information.
Is my Rewards account accepted at all Island Grocery Depot locations?
Yes, shop local at both our stores and save!
Do my points expire?
Yes, points expire after 2 years.
What types of purchases will earn you points?
All purchases earn you points except for beer, wine & liquor. Taxes are also excluded.
Every $1 spent is equivalent to 1 point earned.
How do I reset my password?
Go to...
Can I update my email address that is used in my Rewards account?
Yes. Go to...
When can I redeem my points?
Point redemption begins at a minimum of 500 points, You can keep accumulating points until you are ready to use them.
If I have any questions or issues how do I get help?
Ask for an IGD store supervisor or contact us:
• Call our stores: Kahului: (808) 877-1138 or Lahaina: (808)866-5020
• Email - info@islandgrocerydepot.com
• Online - www.islandgrocerydepot.com/contact